AI Tour Guide
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Map of Event
Event Schedule
Emergency Contacts
Emergency Services
For immediate life-threatening emergencies
999
Event Information Desk
General inquiries and assistance. For medical assistance, please proceed to the medical station located nearby the South entrance (Dinosaur Park).
This counter is located next to the lake, opposite of the Borneo Park.
Important Information
- For life-threatening emergencies, always call 999 first.
- Medical stations are located at the South (Second) entrance.
- Security personnel with yellow vests will patrol the venue. Please request assistance from them in emergency situations.
- Lost and found counter is located at the main information desk, next to the lake.
Sponsor Note
This AI Tour Guide is sponsored by PixeVision and CloudKinetics.
Official Website: PixeVision
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Terms & Conditions: View
Event Alerts
Important Information
- Stay informed by checking alerts regularly for updates about schedule changes and event notices.
- Out of safety concern, please follow the staff instructions immediately if you receive a critical alert.
Lost & Found
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Important Information
- All found items are kept at the Lost & Found Office for the duration of the event.
- Please bring valid ID when claiming items
Accessibility
Wheelchair Accessibility
The festival venue is fully wheelchair accessible with smooth pathways and ramps throughout.
- Wheelchair-accessible entrances at all main gates
- Smooth, paved pathways connecting all attractions
- Accessible viewing areas for performances and displays
- Wheelchair rentals available at the Information Desk (limited availability)
Accessible Parking
Designated accessible parking spaces are available near all entrances.
- Reserved parking spaces at North entrance (first entrance)
- Drop-off zones available for easy access at all entrances
- Accessible parking requires valid disability parking permit
Accessible Restrooms
Accessible restroom facilities are located throughout the venue.
- Accessible restrooms at all major areas except for the toilet in the central region close to the Event Hall.
Accessible Routes
Accessible routes connecting all festival areas.
- Step-free routes to all major attractions
- Staff assistance available for navigation